1. Introduction
Welcome to Vehio. We respect your privacy and are committed to protecting your personal data. This Privacy Policy describes how we collect, use, and process your information when you use our interactive vehicle onboarding guides, mobile applications, and web services (collectively, the "Services").
By accessing or using our Services, you agree to the terms of this Privacy Policy. If you do not agree with these policies, please do not use our application.
2. Information We Collect
We collect information that is necessary to provide, run, and improve your vehicle onboarding experience. This includes:
- Vehicle Preferences & Config: The make, model, year, and variant of the vehicle you are onboarded on (e.g., Jeep Wrangler 2025, Tesla Model 3) to load custom hotspots, images, and content.
- Interaction Metrics: Hotspot clicks, onboarding step completions, XP points earned, achievement logs, and muted audio preferences.
- Device & Usage Information: We may collect browser details, screen resolution, operating system, and IP address to optimize layout display and loading performance.
- Account Data: If you register or authenticate via our login portal, we collect your email address and tenant association.
3. How We Use Your Information
We use your data to fuel your interactive tutorials and dashboard experience:
- To display interactive hotspots mapped to vehicle interior features.
- To compile and track achievements, XP badges, and tutorial progression.
- To customize user interfaces and save accessibility settings (such as audio speech narration toggles).
- To monitor application performance, troubleshoot errors, and optimize response times.
4. Data Storage and Security
Your data is stored securely using industry-standard cloud database infrastructure provided by Supabase.
We employ modern encryption protocols (SSL/TLS in transit) and security practices to safeguard data. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
6. Children's Privacy (Under 13)
🛡️ Special Protection Notice
Our Services are designed to help drivers learn about vehicle controls and features. We do not knowingly collect personal data from children under 13.
If you are a parent or guardian and believe your child has provided personal information to us, please contact us immediately. If we discover we have inadvertently collected personal data from a child under 13 without verifiable parental consent, we will take immediate steps to delete that data from our servers.
To ensure complete safety, children under 13 can use the interactive hotspots and onboarding tutorials in guest mode without entering any personal identifying details.
7. Your Rights & Choices
Depending on your location, you may have specific data privacy rights under regulations like GDPR or CCPA:
- Access & Export: Request a copy of the data we hold about you.
- Rectification: Ask us to correct inaccurate data.
- Deletion ("Right to be Forgotten"): Request that we erase your onboarding logs and account data.
- Mute/Narration Controls: Opt out of voice-over speech output at any time directly using the UI controls.
8. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please reach out to us at: